Apple’s big challenge

For months, I’d been hoping the word “epic” would fall out of popularity in the lexicon of American speech.

Then Apple decided to take on the FBI.

Now the over-the-top (and overused) adjective seems appropriate. 

And if Apple ever needed a makeover in the media, where a tech titan-turns-underdog to become the people’s champion, this face-off with the feds could provide it — whatever the outcome of the case.

The firm has only a few days to comply with a magistrate’s order to help the FBI bypass encryption on an iPhone linked to one of the San Bernardino shooters that killed 14 people in a December attack. Both suspects, Tashfeen Malik and her husband, Syed Rizwan Farook, were killed by police.

Apple CEO Tim Cook published a letter to consumers Tuesday saying the government has asked for “something we consider too dangerous to create. They have asked us to build a backdoor to the iPhone.”

Cook’s letter urged “public discussion” about the legal case, and that call to action helped spark endless TV punditry, social media hashtags (#AppleVsFBI) and op-ed commentary this week. One journalist tweeted that three major editorial pages — New York Times, Washington Post and the Wall Street Journal — favor Apple’s side in the encryption battle.

An Associated Press story reports that other “big tech companies” are also siding with the company in its fight with the government.

“We stand with @tim-cook and Apple (and thank him for his leadership)!” Twitter chief executive Jack Dorsey tweeted, the AP story says. Google’s CEO Sundar Pichai also tweeted support, saying, “Forcing companies to enable hacking could compromise users’ privacy.

The text “Media and Culture (Campbell, Martin and Fabos)” says the right to privacy “addresses a person’s right to be left alone, without his or her name, image or daily activities becoming public property.”  And while law enforcement has extensive latitude in conducting crime investigations, the precedent that so-called #ApplevsFBI could set for other users is what Apple says it fears. “Compromising the security of our personal information can ultimately put our personal safety at risk,” Cook’s letter reasons. 

Although Apple could also lose support from consumers who rank national security higher than cell phone security, as the AP story noted, its position in this David vs. Goliath-like battle has been set. The champion here may turn out to be different, but the challenge will still be epic.

Cell phones: They’re all-consuming, and that’s OK

“Don’t rail against progress!”

That’s what I tell anyone who tells me how cell phones are ruining society.

And since my cell phone is ever-present and nearly always in use, I get told this all the time. It’s usually the first of a three-pronged plea by my senior relatives to put my phone away and talk directly to them.

Me: (In their company, scanning my phone for whatever …)

Them: “Cell phones are ruining this society.”

Me: “Don’t rail against progress.”

Them: “Why are people always looking at those things?”

Me: “Because they do so much. They’re very handy and necessary. People multitask.”

Them: “Will you PLEASE put that thing away?!”

Me: “I can’t. I need it.”

And I do. It’s impossible for me to concentrate effectively if I don’t have my phone at hand. I, like many, have felt the sheer panic in discovering that I’ve left my cell at home and must try to accomplish my daily tasks without it.

“I need my phone! What if there’s an emergency? How can anyone reach me?”

In reality, I almost never use my phone for the phone. Last week, I tracked my media consumption in a diary I kept over one weekday. In the more than nine hours I spent engaging with media (TV, radio, tablet and mostly, my iPhone), I logged only six minutes of telephone time. The other 9 hours and 13 minutes were spent “checking” things: Facebook, Twitter, Instagram, Snapchat, LinkedIn, the Internet, my email — and, of course, my work. Almost all of it was exclusively accessed through my cell.

The only “lulls” in my day — when I wasn’t looking at my phone — were, thankfully, when I was driving. Even walking to and from my car, I was using (yes, it’s my addiction).

I was not surprised by how much media I consume through my phone, nor that I hardly make phone calls anymore. I’ve embraced the fact that I’m “always on,” and so are most people like me. Whatever I may appear — to some — to be losing because of that fact (in-person chat time, undistracted down time) is outweighed, in my view, by what I’m gaining: Incredible tech savviness, agility at multitasking, closer social connections (if virtual and not actual) and  up-to-the-minute awareness of the world.

Because I value these assets, I’m never “off.” And I don’t seek it from others. I rarely ask my colleagues, students, church friends or associates to put their phones away. I know they’re paying attention — to me and other things.

It’s simple to do because today we have the world at our fingertips. That’s progress. So don’t rail against it.

 

 

Me and social apps: Snapping up new friends, scoping out old ones

This week I “snapped.”

After an introduction by a fellow communicator in school, I joined Snapchat, which I’d wanted to try for a while but felt it may be suited for a younger set.

A few colleagues kindly (or blindly) agreed to be my friends on the app so that I could bolster my snap skills. They quickly became the recipients of my initial annoying self-portraits and later ridiculous videos. But the personal “stories” and videos I got from them made me chuckle and want to explore how to connect with them in even more fun ways.

As I learn the ropes, Snapchat is being added to my daily roundup of favorite apps for frequent perusal. First Twitter, then Facebook, Instagram, LinkedIn and Periscope start my day. Now I “snap” shortly thereafter.

These social apps do something I never thought I’d need help with: bolster my social life.

Chatting with friends and strangers in person is no problem for me. I’m not shy about striking up conversations and finding common ground with people, and I enjoy the diversity that makes relationships interesting.

Snapchat — and my other faves — are allowing me to connect with new chums all over the country, which keeps me motivated to try more. #MoreNewFriends is quickly becoming my personal hashtag of 2016, and I’m enjoying investing as much time in these virtual connections as I do my actual ones.

Another benefit I receive from using social apps is the chance to reconnect with longtime associates around the world.

For example, last night I “scoped” with a friend on Periscope, a mobile app that livestreams everywhere. My friend, whom I’ve not seen in person in a long time, is a champion scoper whom I followed on his trip yesterday from China to Thailand via his Periscope broadcast. Not only did he enlighten me (and at least 200 other followers during his broadcast) about his maiden voyage to Bangkok, but I got to ask him a few questions about his adventures through Periscope’s live chatting feature, which he kindly answered.

Despite the many critics of isolation and loneliness social networks seem to cause others, I think I’ll keep scoping out and snapping up more interesting people to get to know.